All of our books have been de-listed from Kobo. We made a mistake which resulted in royalty payment being sent to a non-existent account: that’s on us. However, Kobo has shown absolutely no interest in retrieving the money or assisting us in any way. If they aren’t going to help us, we’re not going to help them, and we urge other authors to consider their apparent indifference to whether an author actually gets paid when deciding where to independently publish their books.